Amazon recently launched a "self-help return Locker" service, if users do not feelsatisfied or not after the purchase of goods, it may be returned to a self-help metallockers, the move will greatly reduce the return process of logistics cost.
Amazon launched the "self return Locker" service
It is reported, Amazon has in some of the major city American convenience stores,grocery stores and auto repair factory configuration self-help lockers, when return toconsumers, Amazon will send them a special code, then users only need to put the merchandise into the locker can be. However, Amazon will charge a courier charges to consumers, and product size can not exceed 1 cubic feet, not into the locker.
For Amazon, packaging and delivery costs is one of the most important expenditure.In recent years, Amason built a large number of logistics warehouse near thedowntown area, hoping to accelerate the speed of delivery of goods. In 2013, Masonin order execution spending of $8590000000, compared to 2012 increased by 2170000000 dollars. Survey, about 1/3 of online shopping goods will eventually bereturned, and some businesses will need to pay the freight back and forth, led to a substantial increase in transportation costs.
Previously, the Amazon in order to ensure the consumers can also receive expresswhen at work, has placed some self-help lockers in public places. Amazon will expressinto lockers different lattice, and will pick up password is sent to the consumer, the latter in two to three days to pick up.